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    Santiago Álvarez Jácome / URUGUAY COSTA RICA

    February 15, 2022 · BUSINESS GROWTH COUNSEL ·  MONTEVIDEO URUGUAY ·  SAN JOSE COSTA RICA · 0 comments
    BIO:

    Marketing & Business Growth Executive

    Brand Strategy · Consumer & Shopper · Trade & Channel Intelligence · Innovation · Performance · AI

    26 Years of International Experience

    Latin America, the Caribbean, and the US Hispanic market. More than two decades working alongside marketing managers, sales teams, and senior management.

    The intersection that defines my career: Business · Consumer · Shopper · Brand · Creativity · Culture · Channels · Data · Technology

    I have built strategic territories focused on increasing positioning, recall, affinity, cultural relevance, and performance, always connecting brand strategy with measurable business results.

    My differentiator lies in identifying hidden opportunities: unoccupied competitive spaces, emerging consumer behaviors, and cultural connections that can be transformed into business advantages.

    Strategic Differential

    Brand Growth & Positioning

    Over two decades building brand positioning that improves recall, differentiation, affinity, consideration, and conversion.

    Consumer, Shopper & Channel Intelligence

    Consumer and commercial ethnography to observe how consumers, shoppers, and channels interact with brands in their real-world environment.

    Cultural & Trend Intelligence

    Ongoing monitoring of advertising, branding, entertainment, and digital behavior to identify which trends matter and where a brand can naturally participate.

    Performance & Accountability

    What isn't measured can't be optimized. Growth Partner Model: Strategy First, clear KPIs, continuous measurement, and a constant pursuit of ROI.

    Regional Leadership

    An Early Leadership Career

    At 24: Creative Director at DDB Costa Rica with regional responsibilities.

    At 27: Chief Creative Officer of DDB Guatemala, coordinating international accounts.

    Subsequently, I led regional structures for the Americas, including Client Relations, New Business, Audiovisual Production, Trade, Creative, Design, and Finance departments. 

    My Vision of Leadership

    I have led multicultural and multi-talented senior teams ranging from 10 professionals to international networks with over 200 employees.

    My vision combines:

    • High expectations for results

    • Trust and autonomy

    • Talent development

    • Integration of specialties around a common goal

    Brands I Have Worked With

    Food and Beverages

    Coca-Cola · Nestlé · Maggi · Nescafé · Grupo LALA · Bimbo · KFC · AB InBev · FIFCO

    Supermarket & Retail

    Walmart Central America · Cencosud · Grupo Inteca · Unicomer · Grupo Monge · Homex

    Health and Personal Care

    Roche, Antiflu-Des, Prudence, Metropolitano, Nature's Garden, Tapsin, Revlon, Babaria

    Banking & Services

    BAC Credomatic · VISA BanCo Nacional, Banco Iatú, Banco BCI, Credix

    Automotive & Technology

    Toyota · Lexus · Volkswagen · ExxonMobil · Movistar · Xiaomi · TCL · Lenovo, Xiaomi, McAfee · Alcatel, Philips

    Trajectory

    1999–2004

    DDB Uruguay, Costa Rica & Guatemala
    Redactor Creativo
    → Director Creativo → Director General Creativo

    2005–2012

    DDB Chile & Fire Advertainment Chile
    Director General Creativo.
    Socio y VP Creativo. Proyectos regionales para Coca-Cola, incluyendo Coca-Cola FM. 

    2016–2017

    Havas Tribu Costa Rica
    Vicepresidente Creativo.
    Walmart, Toyota, KFC, BAC Credomatic, Grupo LALA.

    2018–2025

    Palmera Marketing

    Socio / Director Regional LATAM. Red de +200 profesionales en 12 países. Modelo Growth Partner.

    2025–Hoy

    Growth Partner — Consultoría Internacional.

    Asesoría estratégica en marketing, crecimiento, posicionamiento e Inteligencia Artificial.

    SUCCESS STORIES

    Impact Case Study: Sony + Residente + Prudence

    BRAND TRANSFORMATION · CULTURAL RELEVANCE · OMNICHANNEL

     

    Challenge and Strategy

    The Pain: The brand was stagnating in spontaneous brand recall compared to long-established brands in the region like Durex, which outperformed it 50 to 1 in advertising investment.

    The Context: At the same time, the category faced significant cultural barriers: Governments, religious institutions, and conservative groups constantly pressured for restrictions on sexuality education programs. Brands countered with sexologists on digital platforms, but these failed to achieve impact and disruption.

    The Solution: Use art as education, with a credible and likeable spokesperson, backed by their brand, to create an 18-month, multi-content regional cultural platform that would awaken